Transforming Daily Lives through Face Recognition Applications
TouchByte uses facial recognition technology for Access Control, Analytics, and Validation.
We take the friction out of daily lives by creating, implementing and supporting facial recognition software solutions for local, national and global clients, to better serve and safeguard their customers.
With TouchByte technology, everything is automatically triggered by your FACE.
Take the stress out of life with TouchByte technology. Instead of worrying about your house keys, car keys, office pass, season ticket, credit card, loyalty card, gym membership band, hotel key or wallet to validate who you are; just use your FACE.
COVID19 has meant we have had to innovate further by developing:
Facentry - a contactless location, building and door access control system
FaceStream - a customer counter linked to a traffic light at the entrance to monitor the number of people in a store
SecureCall - that adds a layer of security and auditing to Microsoft Teams Video calls using face recognition
AgeCheck - age verification solution for faster contactless self-service checkouts for over aged 30 and enrolled customers
Customer Analytics. FaceStream provides anonymous but accurate footfall, demographic and mood information, which helps organisations improve their knowledge and understanding of their visiting customers’ behaviour.
The resulting insights into customer segmentation and predictive analytics (InSite2) can then be used to manage resources more effectively and so maximise revenue and profitability. Also relevant content can be triggered and presented on Digital Signage. No personal data is stored.
Customer Recognition. FaceStream Plus provides footfall and demographic data. This uses facial recognition from a stored digital image that the system is able to recognise, allow access and notify staff upon them entering the building; VIPs, valued and repeat customers.
Customers can then benefit from a bespoke and personalised level of service. Those that arrive and need assistance can be helped immediately by an appropriate customer service agent. Equally, the notification of registered troublemakers can aid a safer environment. In this case, individuals need to have agreed to their data being held, as part of the GDPR rules.
Facentry (Contactless Access Control)
Contactless Access Control. Facentry uses an individual's face as a means of authentication. It is one of the most secure and easy ways to ensure a person’s validity and allow them access to information, a site, a room or a building.
Access control that is contactless is key in the new age of protecting people from germs. Your face is already used to unlock your phone, so why not your house? Your office? Your hotel bedroom? Or even for gaining access to a building site or the gym? Facentry has been developed to be secure. If a user wishes to not use their face, a QR code can be used instead.
Age verification is the core component to AgeCheck. When a customer purchases an age restricted product, the system algorithm estimates their age. For safety, the system has a pre-set limit of age 30. If anyone who the system believes is over 30 uses the software, the transaction will continue with no intervention. If the system believes the customer is under 30, the transaction is held and the procedure reverts to personal validation. Individuals can choose to enrol on the system, so there is no need to carry ID.
The software can be used for supermarket self-service checkouts, lottery terminals, slot machines, online gambling and other age related applications.
We're currently seeking funding to accelerate our growth potential.
Retailers can benefit from the complete TouchByte portfolio, whether it be customer anonymous analytics, personal recognition for customer service and security, individual validation for time and attendance, kiosk interaction, faster checkout using FacePurse payment method and bespoke integration with the AgeCheck product for age related goods.
InSite2 is TouchByte's business intelligence tool than provides footfall, age and gender insight which can be combined with takings, staffing and weather. We provide solutions that give management business insights to make better more informed decisions.
Transport is a sector where providing a high level of passenger service and ensuring their safety is paramount to running a successful operation. Passenger analytics and person recognition helps to ensure management have the tools and information to make the travelling public's experience the best and safest they can. Station safety is improved as undesirables and fare dodgers can be identified immediately and dealt with. Validation that the driver is qualified and who he says he is will ensure greater levels of security and safety. "I AM MY TICKET" is the next streamlining of ticketing.
Pubs, clubs and restaurants clearly benefit from knowing who their customers are and by acting on relevant data analytics that enables them to provide the highest possible personalised customer service creating greater loyalty. Seeing the effect that social media and marketing initiatives have on footfall and the demographic nature of their customers is another key metric. Recording staff working hours using FaceAttendance is a benefit as well as ensuring troublemakers are identified and managed effectively.
The new laws around validating and monitoring the number of people at a specific location can be accommodated.
Hotels & Hospitality
Facentry provides streamlining of the customer experience and 24/7 bedroom access for the roadside and budget hotels, bypassing the need for reception. In contrast for the 4/5 star establishments guest recognition and background information is paramount to providing a truly personalised customer experience where guests are greeted by name and preferences understood. Guest anonymous analytics - footfall, age and gender can be reported on.
TouchByte has a range of solutions for all types and sizes of Hotel, Restaurant and Leisure venues both nationally and internationally.
The safety of students is key to any education establishments and the enrolling of all the students on the system provides automated recognition for class registration. Entrance and exit capture provides a fire register and using. Securecall has been designed to safeguard pupils when taking remote lessons over a video call. Safety around the campus is also key and so any dodgy looking characters can be enrolled on the system and security notified as soon as they are captured.
Health - Securecall
Securecall adds a layer of security and auditing to Microsoft Teams Video calls using Face Recognition. The solution is ideal for secure and audited Doctor / Patient consultations. We can also automatically registering patients as they arrive at a GP practice or hospital through FaceReception which validates authenticity, notifies the doctor and speeds up the process. Not having to constantly confirm your name and date of birth streamlines pre-op registrations "MyPreOp" and the movement of patients around a hospital.
An initial sector to apply our new contactless technology is construction, and in particular, building sites. Across the UK, construction sites have had to revert back to a manual entry process, which brings its own health and safety implications. Our Facentry software together with our newly designed UCMe-C contactless access control unit make for a great replacement for any touch based technology (Fingerprint and keypad).
Keeping the elderly independent in their own homes is a cost effect method of keeping end of life costs down. TouchByte’s Facentry solution provides the ability to download the care workers image to the door station giving them automatic / restricted entry into the elderly person’s home whilst notifying them on a mobile app of their name and who they are, so as to not to worry or confuse them. Also the length of time the care worker spends with the elderly person can be recorded.